🔄 RETURN POLICY
At ELECTRONICSCRAFTS.COM, we offer a **7-day return and replacement window from the date of delivery to protect our customers from:
- Shipping damage
- Wrong or mismatched items
- Missing parts
To process a return or replacement:
1. Inform us within 7 days of receiving the product.
2. Send us clear images or videos of the damaged or incorrect product through our official communication channels.
3. Our technical team will verify the issue and once approved, we will:
- Send you a replacement at no extra cost, or
- Issue a full refund if the item is not available in stock.
> ⚠ Important: If you fail to report the issue within 7 days or provide proof, we will not be responsible for returns or replacements.
🚫 Products Not Eligible for Return:
- Products that are used, damaged by misuse, or altered (e.g., soldered, repaired, physically modified).
- Items returned without original packaging or proof.
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📦 Return Pick-up
We will arrange return pick-up only if:
- You receive a damaged or defective item.
- You receive a wrong product.
- There's any other valid and verifiable reason.
In cases such as:
- "Ordered by mistake"
- "No longer need the product"
➡ You must send the product back to us safely at your own expense to receive a refund.
> 🎥 Note: Please record a proper video proof while unboxing for smooth return/replacement processing.
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❌ CANCELLATION POLICY
You can cancel your order only if:
- It is not yet shipped or dispatched.
- It is still in processing or pending status.
🕒 After Dispatch:
If the order has already been shipped, it cannot be cancelled. However, if you still wish to cancel:
- Shipping and return charges will be deducted from your refund.
- The remaining amount will be refunded to your account.
✅ If Cancelled Before Shipment:
- You will receive a 100% refund within 10–15 working days.
🧾 Failed or Auto-Cancelled Orders:
If your order fails or gets cancelled and your payment is still deducted, don’t worry — your amount will be automatically refunded to your bank or card account.
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For questions or claims, please contact us at:
🌐 (http://www.electronicscrafts.com)
📧 Email: [support@electronicscrafts.com]
📞 Phone: [8448270672]
Contact Us
If you have any questions about this Agreement, please contact us filling this contact form